At ClientSAT we understand that what our clients say about us is more important that we say about ourselves. Here are a few of the recent comments that some of our clients have sent to us.
To submit a testimonial or provide feedback please click here
John and myself can't thank you enough for the technical assistance after the day I had yesterday with having the incorrect Sat Phone provider by a different supplier it was extremely gratifying when I met you late Friday afternoon able to supply me with the Iridum Go.
As I explained John was leaving for Lankawi tonight ready to sail the Golden Dragon to Darwin and we just had to get things sorted in such a short time frame this of course would never have happened if not for your excellent service and support .
Trust me I will be singing your praises to all I know in the Yatching & Boating fraternity and can never thank you enough for all you did.
Dave Clark & John Greatwich
World Arc Rally
We were undecided about hiring or buying a Sat phone for our upcoming travels through the centre. The Googling started and after surfing around the country to all of the Sat phone dealers and paying particular attention to all of the reviews we ended up at ClientSAT with Rob Martin. The reviews were not wrong, we were delighted to have made the correct choice. Within 36 Hrs of the initial contact, Rob handed over a fully operational SAT phone on a plan and with an Australian mobile number. The best part is the phone is ours and not someone elses. It doesn't get any better than that. Thanks very much Rob, very refreshing doing business with you.
Craig and Karen - Mandurah WA.
Thanks so much, we really appreciate all your help with this, you and your company have been an absolute pleasure to deal with, and you have made the whole process painless. We really appreciate your time, attention, and understanding of the industry we work in. (Charter yachts)
Hi everyone Always 1st class service from Rob,cant do enough to help you get up and going with your sat requirements, its a pleasure to do business with someone who actually cares about their customers.Happy travels people.
Sam and Fiona - Western Australia
Service was helpful, product arrived very fast and it was all very easy. I have no reservations in recommending ClientSat.
Nathan Daczko - New South wales
Having previously dealt with Rob and great service this was a second time. Issues resetting and configuring things were quickly sorted, more so before a imminent departure to the Kimberely. This what real customer service is.
Mike Bradshaw - WA
Second time customer! We cancelled our last plan as we stopped travelling for a few years. However it's the same excellent service as last time. Shame all telecommunications companies can't be this easy to deal with.
Rob has been fantastic to deal with. We have a business that is running while we are on holidays for 6 weeks. We wanted to be able to keep in contact with the offices and also have the ability to get help in a emergency. Rob did everything he told me he would do, he was efficient, friendly and understood our needs. I would highly recommend Rob and ClientSAT to anyone needing SAT phone services. Thanks ROB!!
Lindsay Gillespie - NSW
We live in the outback Queensland and travel through no-service areas a lot. After just another road side accident with no service that could have gone really wrong, I called Rob to find a suitable, inexpensive satphone solution.
Within a couple of minutes I had what I was looking for thanks to Rob's great knowledge and understanding. He arranged all services and the phones where in the mail after only a couple of days. Really helpful and finally peace of mind when travelling in the outback! Thank you!
Jil Wilson Qld
I am more than happy with the exceptional sales and after service we have had from Rob. Rob has been awesome!! When I've had any questions, all emails and phone calls have been answered very quickly. I just love the phone and it's size is so compact and easy to store in the glovebox. I received the phone within 2 days of ordering so very prompt delivery as well.
Liz - Adelaide SA
The advice and service from Rob was prompt, helpful and courteous and the recommendation considered my particular needs for a sat phone. I took personal delivery of the phone as I was passing through Perth, and the connection was established, tested and working 2 days later, ready for service. I would recommend Client Sat.
Alan - Victoria
Great service by Rob. Explained all the options to me and plans. Ordered the phone and it arrived a few days later. Good for Alice Springs. Set up was easy and phone was activated in minutes. Recommend Rob to any person who is looking for fast and reliable service.
Andrew Heath - NT
The service Rob provides has been, in my experience, A grade. He is approachable and speaks in terms that I understand, given I tend to be 'technophobic'! My 'inmarsat phone' is manageable and the paperwork required to redeem the vouchers I purchase is delivered promptly after payment. His recommendations are useful and sensible, particularly about keeping the 'usage tips' document handy for reading when you use the phone infrequently, as I do. Case in point being that I wasn't getting through to a number I dialled because I hadn't used the international code first!
Leonie Rinaldi - WA
Thanks Rob. Received the sim card and voucher promptly and all is working. I appreciated the tips and your friendly and helpful advice on the phone.
Many thanks Sarah - New South Wales
Rob Martin provided a very good and efficient service. It was a pleasure to deal with him. Our satsleeve arrived the next day by express post which is unusual for us here in WA. Tested the sat phone and it works great. Well done Rob, we will be recommending you to all the grey nomads we meet in our travels across Australia.
Yoram Yurisich - WA
Fantastic service. I wanted a SIM card for casual use and Rob advised me and arranged everything for me while keeping me updated on the progress. Couldn't fault the customer service.
Ray Langer - Qld
Once again fantastic service from Rob at ClientSAT to make sure we are on the best plan for us.
Cherryl Wells - WA
Great, friendly, helpful, prompt service every time.
Sue NSW - NSW
Excellent service from Rob at clientsat .Could not get better service.
Len Anderson- NSW
I’ve just purchased my 3rd sat phone for our off shore/international sailing adventures and I can highly recommend the sales support provided by ClientSAT. Rob provided a wealth of information and a wide range of phone plan options. They responded to my questions promptly and delivered on time. This company understands the value and importance of customer satisfaction. I was also very pleased that the Optimizer and XGATE software, installed and worked exactly as per the instructions!
Simon Forth - Qld
Found ClientSat on the internet and had no idea about hiring a Satellite phone. Rob made it all so easy to understand , very affordable , friendly and fast service.
Called on Saturday had the phone by Wednesday in Qld. All set for an extended Easter break in Qld Outback on my motorbike knowing if anything was to happen help is just a call away! Thanks Rob !!!
Jaye - Queensland
Cannot thank the team from ClientSat enough, and cannot recommend them highly enough to others. Knowledgeable, helpful, responsive, you basically can't go wrong with them.
Matt Winter - WA
www.divebusseltonjetty.com.au & Busselton Jetty Undersea Walks
ClientSAT, and Rob in particular, have been an absolute dream to deal with. Super helpful and responsive, they dealt with all of our issues in timely and professional matter. Our clients are high net worth VIP's, and their communications are critical to their ability to do business, so the speed at which our issues were solved was exemplary. If you need Sat Phone solutions, talk to Client SAT!
Execujet - NSW
As usual Rob has provided service above and beyond what I would expect. He is always prompt in his replies to my queries, and follows up any issues to make sure everything is working smoothly. I think the prepaid vouchers also offer good value compared to other airtime companies.
Jackie Kiewa - Queensland
Hi Rob, Thank you for your assistance in choosing the right Sat phone for our 4 month remote travelling trip last year. Thanks for suggesting the right Sat phone and prepaid plan. We used the Sat phone in remote places where we hadn't had mobile reception for 2 weeks (keeping in touch with family) didn't need for emergencies the Sat phone worked every time. Other travellers asked about our Sat phone and we gave them your details. Thanks again for your assistance in choosing the right Sat phone and always being available when first setting it up.
Karina M- Qld
Found Rob on the internet after discussing with my brother in law the need for a sat phone. After contacting Rob he sent a quote for the phone and vouchers, accepted quote and all arrived as promised, on time and all top quality, minor hiccup with the vouchers but attended to promptly and without fuss. I have run my own business for over 40 years and this level of service indicates that ClientSat is here for the long haul not a short term gain A pleasure to do business with and would highly reccomend them to anyone interested.
Bob Carey- NSW
I bought a used iSatphone and needed to get service started for it. Rob was very helpful and prompt in responding to my questions (even on a Sunday!) I was able to get a prepaid sim card and vouchers sorted out on Monday and the card and vouchers were in my hand on Thursday. Not bad considering we are on opposite sides of Australia. Responsive and good follow through. I'm happy to recommend ClientSAT and Rob Martin for your satphone needs.
John Proctor - NSW
My wife and I have travelled Australia for the past seven years just relying on mobile phone coverage, when in range, and other times frustrated when we could not contact anyone.
Early November 2015 in just one trip from the top of WA to Perth we had the unfortunate experience of two separate events. The first was an accident, car on its roof, caravan on its side fortunately no-one hurt, just 130 klm from a Broome, six mobile phone around and NO MOBILE PHONE COVERAGE. The second incident was when we had a breakdown ourselves and needed assistance, just 350 klm from Perth and NO MOBILE PHONE COVERAGE.
These two events made us realise how vulnerable we are without a reliable communications system in the event we need help and mobile phone don’t work.
I did some research and found Rob Martin and Client Sat. From first contact with Rob I received nothing else but helpful information and advice. After explaining our needs Rob took us through best options to suite our needs, no push, no hard sales talk just help and advice.
We purchased a Thuraya sat sleeve hotspot for use with our smart phones, which is just like a small portable Wi-Fi unit, and connected to a Pivotel casual plan.
We are now on the road again and have used our Thuraya hotspot, no mobile coverage again, and we cannot fault the service, quick clear reception and fast SMS. We feel much safer now knowing we can call help in the event of an emergence or just let family know we are safe. Ever traveller should have one of these units in the glove box.
We thank Rob and Client Sat for the great sound advice, assistance and help in responding to our needs and strongly suggest anyone thinking about Sat phone coverage have a look at the Thuraya hotspot and talk to Rob Martin at Client Sat.
Ray & Lesley Biston WA
I contacted Rob at ClientSat about my needs for a satellite phone as I travel OZ as a grey nomad. He was very helpful, made some suggestions and I took his advice and bought a Thuraya SatSleeve Hotspot. It was delivered as promised and I when I called Rob with a few questions he was always available and very helpful.
A nice guy to deal with and provides added value service.
Chris - Qld
"I was directed towards ClientSat and Rob from a friend who has spent many years travelling for work in the remote parts of WA and uses him as a preferred supplier.
Being new to sat phones myself I can’t speak highly enough at the support shown by Rob as he walked me though the many options available. Once a handset and plan were chosen despatch and delivery were swift and trouble free. 5 star rating from me and I wouldn’t hesitate in recommending ClientSat to anyone making a move into sat phones.
Brett Delaney - NSW”
Hi there Rob,
I hope all is well for you there.Just wanted to say a huge thanks for assisting my friend Gary Barclay in getting my Iridium working for him.
He had a great trip across the Simpson Desert and used the phone to call home on many occasions, just to keep in touch and thankfully not for emergencies.
The deals you provide are great value and are matched with excellent customer service. I am delighted to recommend you to anybody looking for assistance and connection with their sat phone.
Keep up the great work Rob!
Many thanks again.
Dr Daniel Mitchell (BVSc)
I was so overwhelmed and confused with the options for a Satellite Phone. Rob was so helpful and laid out the facts and advice giving us the best deal. Cannot recommend his service enough! Thanks again Rob.
My wife and I work in remote indigenous communities in NT and WA. A sat phone is the first bit of gear we grab just heading out the door. Rob has always given the most prompt, efficient and reliable service for years. I have recommended Client Sat to all staff who are new to remote communities. They have also used this company with great results.
Jim Priest - WA
Due to a mishap with a service provider which was out of the control of Rob and his team I was stuck out at sea for 4 weeks unable to contact family. Rob addressed the problem by dipping into his own pocket and providing a short term solution until I got back home. You don't get service like that these days and I cannot recommend Rob enough to provide people with their satellite phone needs.
Mick Newman NSW
Hi Rob and Beverley, Once again,thanks for your prompt action with our voucher request. Off Outback again in September.
Regards, Dave Lee New Zealand
Just topped up my phone with new vouchers for our next trip....to the Kimberley. Once again the customer experience was excellent! Thanks Rob!
Dave Reddiex- Victoria
Rob, would like to thank you for your service and patience in assisting us with our recent purchase and connection issue. The service you provided was first class.
Thanks Bob Keable - Qld
I borrowed a phone from a friend to take away Gold detecting and wasn't 100% sure it was working, Rob said to send it over for him to check. All Ok. purchased sim and very happy with the friendly service .
Rob Simons- Victoria
Fantastic service great to deal with.
Peter Croatto -Qld
Hi Rob,thank you for your prompt and efficient service.
We have been operating on a tight schedule and you have not hesitated to help.Your feedback and assistance have is much appreciated. Richard Hudson SV "Pretty Woman".
Richard Hudson - New South Wales
I purchased phone and 500 minutes call time from Rob. The SIM card had not been activated by the provider and I contacted Rob. Despite it being a Sunday Rob went to his office to check the details and contact the provider to get the SIM activated/registered ASAP as we were leaving on holiday the next day.
The service provided by Rob was fantastic, we could not have hoped for better.
Simon Hogan - Victoria
Once again I have received outstanding service from Rob Martin. Initial purchase of our satphone and initialisation last year was handled most efficiently and Rob went the extra mile to make sure we received the Government subsidy (I had only learnt of the subsidy the day before the offer expired!)Today I phoned to arrange top up vouchers and had them in my email inbox within an hour.
Highest praise for great customer service..
Howard Robertson - Qld
Hi Rob, Thanks heaps for your insightful information and quick response to our needs. It is greatly appreciated. You made the world of sat phone connections a much easier process - I wish I had found your web-site before all the others (which just seemed to lead me down the rabbit hole).
Regard, Jody - Off Road Adventure Safaris Queensland
Our yacht is currently in Croatia and we have been sailing in the Mediterranean for the last two Summers. We are preparing to sail home to Australia soon and decided to buy a satellite phone, not only for communications, but also to acquire email and weather information at sea. Rob assisted us with the phone, required equipment and compression software needed to download email and grib files. He was always available to assist and would recommend ClientSat to those wishing to undertake similar projects.
Dierk Meyer-Heinrich - Victoria
The service is second to none,no fuss, just get done what needs to be done. Very pleased with the service. I am a happy repeat customer.
Dorothy Finlayson - WA
I purchased an Inmarsat Sat Phone and Airtime through ClientSat today. Rob’s response to initial queries when investigating service and product options was efficient and certainly more timely than expected. He’s professional manner, product knowledge and the services and options offered by Client Sat give me no hesitation in fully recommending them as a provider to business, the traveller or recreational user - Pete WA.
When I found my old sat phone was out of date and expensive to reconnect I searched the web for a prepaid sat phone and came across Client Sat. We purchased our inmarsat phone some two years ago now and Rob provided exceptional service. The process was quick and easy. I recently topped up my phone on a Saturday and Rob had it done in 10 minutes even though I forgot to allow for the time difference from the eastern states (I think I woke Rob up!). I recommend Client Sat to anyone. Thanks Rob.
Mike Lowe - NSW
My partner and i are travelling from Mackay in Qld to Perth in WA and i already had an old SAT phone and just needed a new sim. In the past with other companies i had to be on a fixed contract and was really unhappy with this as we only use the SAT phone when we do our big travelling holiday trips. However when i wanted to re-connect i came across Client Sat and inparticular Rob Martin who is based in Perth. Rob has been very helpful and has gone out his way to help me with what i need. I am very pleased to recommend Rob to anyone wishing to look for a great service.
Brett Neilson - Qld
Hi Rob, it was nice to be able to buy from an Australian store at a competitive price and get talk to an actual person who cheerfully gave advice. The phone was in my hands in a matter of days, all in good working order.
Thanks very much.
Peter Struik NSW
We operate Boat and 4wd Adventures at the Top of Cape York. We are busy with all the challenges of business and life. With this in mind Clientsat looks after satphone needs.We can rely on service and best advice.
Thumbs up for Rob. www.capeyorkadventures.com.au
After realising that a Sat phone is a must for my line of work I didn't know the first place to start. Googled sat phones, and came across ClientSAT. Scoured the sight which gave me a lot of information to make an informed decision on what I would require. Read the testimonials and didn't bother looking elsewhere. I spoke to Rob, who answered all my questions and made the process so easy. I am confident that I received the best deal and the best service. If you are after a SAT phone and you come across this site…Don't bother going elsewhere. Thanks Rob. Sally
Dean Contracting - WA
We've been dealing with Rob for approx. 4yrs and are very happy with his friendly service. We're happy with our phone, haven't had to use it for an emergency yet but definitely worth having one "just in case" Rob gives advice on best plans to suit your needs. Before our last top up we had a look at other plans on offer just for a comparo and for our needs Client Sat offer the best plans.
People do work over the weekend, Rob proves that. The detailed instructions for this techo tragic were clear and prceise. Thanks Eric (Macca) McKenzie - NSW
Hey Rob, Thanks for all your help deciding which phone to go for Awesome service mate! Received phone less than 24hrs after order, can’t get better than that!
Peter Strijk - WA
As per other testimonials Rob was great to deal with. Fast efficient service where i called and left a message 2 days ago, expecting to hear back some time after Christmas, then got a call within the hour and had my needs sorted within 24 hours. very efficient knowledgeable and friendly cant recommend his business highly enough.
Andrew Maslen - Perth
After meeting with a local satellite phone dealer in Melbourne, who was less than helpful with my questions, I found ClientSat via google and decided to call and leave a message late Sunday. I was expecting my message to be answered first thin Monday, but much to my surprise, Rob returned my call within 10min of my message and couldn’t do enough to help me with all of my questions, as well as offer a product and service that was exactly what I was looking for, and in my opinion, second to none.
Other providers of the same Sat phone model I was interested in informed me that I would need to wait 3-4 months for my order to be shipped to me, and they insisted on the full amount to be paid up front, Rob on the other hand had the phone in stock, and after a quick and easy transfer of funds, sent the handset from WA to Melbourne. I had the phone in my hands after only twenty and a half hours.
My recommendation is a simple one, if you are in the market for a satellite product, look no further than ClientSat. They have the best prices and by far the best contract options I could find anywhere in Australia. This is one very satisfied costumer, and I will be taking all of my future business to Rob and ClientSat.
Marcus - Melbourne
I have been dealing with Client Sat now for over a year and am still pretty useless when It comes to using Technology, but thanks to Rob who luckily receives calls just about any time, I have been able with his expertise have not mastered but have found it really easy to use because of his help. You don`t find many people who will go out of their way to assist you, with no complaints just positive service. Thanks Rob for your promptness and information with my new Voucher system, but I will probably still be calling.
Darcy Harrison - Queensland
Thank you Rob!
You doing a great and very important service! Our lifes sometimes depends on it!
Vitaliy - WA
Rob your service is second to none. From placement of order, delivery was scheduled within minutes. Brooks Hire will happily continue to use Client Sat.
Jessica Grigoroff - Brooks Hire WA
Thanks Rob, the tip sheet really helps a novice sat phone user. You answered a question I was going to ask about ie how to call '000' , regards Greg Delavere. NSW
Thanks Rob for your prompt and efficient service, even when we have bugged you on Sundays!
You have always explained the somewhat confusing details so newbies like me can understand easily. As your other client have stated Clientsat is a great company to deal with, trustworthy, helpful and friendly. Highly recommended!
Rebecca and Gavin Douglas
Thanks Rob for your help over the last year or so! Your backup is second to none and I do not believe that there is another business that I deal with that could match your service. It is great to have the security of a sat phone service for yacht passages as it does so much more than traditional radio services.
David - Tasmania
Thanks Rob, for such a quick and efficient response to all my questions and being available when ever i rang, Its a pleasure to deal with a company like client sat,and receive such great service, which is so hard to find today.I would not hesitate to recommend you to anyone. Thanks again, Deborah Callaghan - New South Wales
A bit apprehensive at first about buying via the net. All worries disappeared very quickly. I have had no problem whatsoever,everything promised was delivered as promised. No hassle, very friendly and professional service. Couldn't ask for more.
Tony Hutchins - WA
Great to meet you and thanks for the phone at such short notice. Here is a few lines about our trip:
We went on one of the most challenging 4wd trips in the world armed with a map and a compass, the 2000 km long Canning Stock Route. We had hardly driven a 4wd before this trip and we bought a Troopy in Perth without seeing it (we live in Sydney). Luckily the universe looked after us: no snake bites and not even a flat tyre! After we discovered our HF radio wouldn't connect us to the flying doctors we figured we'd better get a satellite phone. Thanks Rob for being available at no notice on a Saturday evening 5 mins before we left on our trip!
Gudmund + Alanna - Sydney
Very prompt service, excellent followup courteous and helpful to deal with .
Bruce - New South Wales
Hi Rob. Many thanks for all your help and excellent communication and service.
James Garnier - NSW
Just letting you know the phone and the optimizer have all been working perfectly, Thank you.
Have been receiving weather grib files all the way over the Top End no prob’s.
Thanks again for all your help.
Mick Fitzpatrick - Qld
Robert was incredibly flexible and informative with his sales and any queries I had. At short notice he was able to accommodate changes in my work schedule. I have personally been very much impressed with the incredibly quick responses to personal questions and would highly recommend ClientSAT to any prospective future clients. They will continue to get my custom.
Mike Wethereld -Queensland
Thanks so much for being so on the ball with getting me up and running with my phone. When I realised I hadn't renewed just a few hours before leaving to go overseas I thought there was no way we'd get everything worked out. I was very impressed with your service - the new SIM was waiting at the hotel (in the USA)b and was activated in time before we left on our 6 week hike. My parents are frail and elderly, so I can't go on these long hikes if there's no way for my family to contact me. Thanks again for making this happen.
Best wishes, Jackie
Thanks for the research and all your help in solving the problem
with the BGAN (Sabre 1) and Optimizer compatibility.
Kind Regards, Dr Tony Scotland - NSW
I choose Clientsat as they spent the time to answer ALL my questions and give me options to suit my needs. They never pressured just spoke of the pros and cons for each solution.
I highly recommend Rob and Clientsat for your traveling telecommunications needs.
Shanan White- NSW
Hi Rob, Back in NZ again.
Thanks again for your prompt reply and voucher information.
We had occasion to use the 000 emergency in aussie, arriving on the scene of major traffic accident with no other coverage. The system worked and emergency services responded thank goodness.
Dave Lee - NZ
I was a total new comer to Sat phones when I first called Client Sat. They have been so very helpful and answered my very "basic" questions with out making me feel silly. I would strongly reccomend them.
Emma - South Australia
My experience with ClientSAT was excellent,I received accurate advice on choosing the phone from Rob,and also purchased a storage case that suited my needs.
The phone was delivered the next day.
I highly recommend Rob and ClientSAT
Clive Grace (Grey Nomad) - WA
From the initial contact with Clientsat, the service has been second to none. Within 48 hours of sending the application form, we received the SIM card and have our Sat Phone working well.
Instructions and notes were clear and easy to understand. Wish all telecommunications companies were this easy to deal with.
Managing Director - FUELtrac
Rob I wish to say that purchasing the Iridium satphone from you was a great buying experience. You provided guidance on what to buy and how to install the equipment. I am very pleased with the XGate interface and have tested the incoming free Iridium SMS feature, calls in and out and the email system.
All were quite straight forward to setup as per the instructions. I look forward to using this system on my sailing catamaran as we cruise across the top of Australia this year. Again thanks for the very good customer service.
Graham Swannell - Queensland
After wading through truckloads of information on the web I was fortunate enough to find Client Sat and Rob Martin. His help was invaluable and service impeccable.
Made the process quick and simple. Great customer service focus. Extremely pleased with the outcome.
Wayne Masters - Gold Coast Queensland
Client Sat would have to be the best Communication Business I have dealt with as Rob gave me all the info and cost of calls with no hidden suprises and after I bought and got delivery of phone he guided me through how to set up. I would have no hesitation to recommend Client Sat to anyone either private or busines.
Darryl Clarke - Qld
A very professional and prompt service,Rob helped me all the way through .
Clientsat sourced and provided me with customized parts for my sat dock to suit my installation,A pain free transaction,will highly recommend to any cruising folk. John Baker S/V KALY-JAI. Western Australia
I cannot say a bad word about the service i received from Client Sat, easy to deal with and gave the right advise. They got everything together quickly and are happy to answer any question asked. Thanks Guys
Zoltan - Victoria
My experience with Clientsat was excellent. I received accurate and friendly advice on choosing the phone and storage case that genuinely suited my needs. The subsidy application was painless and apart from filling in the initial application, Clientsat did the rest and the phone was delivered in no time at all. With follow up contact to help you use the phone as well I couldn’t recommend them highly enough –
Adam Townsend – Beacon Hill NSW”
ClientSat was recommended to me. I found the web site had excellent information and Rob's service was very efficient and prompt. Thankyou.
John Kent - NSW
I can not commend ClientSat more for their fantastic service and product delivery in very pressing circumstances. ClientSat went above and beyond to find the best solution for us (even when the question wasn't necessarily theirs to answer). Their prices are more than competitive and service second to none.
I would recommend Rob and his team to those interested in purchasing telecommunications (and related) products.
Victorian Department of Premier and Cabinet - Dishella
From the easily understood information on the satellite phone options available on their website to the excellent customer service from Rob I found ClientSat by far the best for price and service for my satellite phone needs. The assistance provided in submitting the government subsidy application, the outstanding communication throughout the whole process and the prompt delivery of the handset could not have been better. I highly recommend Rob and ClientSat if you are considering a satellite phone.
I had expected the phone to struggle picking up the satellite from my location (trees and hills nearby), but was pleasantly surprised to get excellent reception.
David Griffin - NSW
A fantastic and professional service. It was a pleasure to purchase an Iridium 9555 from ClientSat and I have no hesitation in recommending ClientSat to others. The transaction, subsidy, delivery and activation of credit all went smoothly and without problem.
David Paabo -Western Australia
I contacted the 1300 number on a Saturday afternoon, expecting to leave a message on yet another answer phone. To my surprise I got an answer and following a couple of calls over the remainder of the weekend I placed my order. Rob helped me through the Govt paperwork for the subsidy and he submitted on the Sunday night as my order was desperately urgent.
The approval came through on the Monday PM and I received the phone Wednesday and I was up & running shortly afterwards. customer service was superb and I would happily recommend Rob to anyone who wants a Sat phone
job well done!
Paul Brown - Queensland
I applied for the Government satellite phone subsidy expecting a long wait but to my surprise, before I had even been notified of a successful application, Rob was in contact to cater for my needs. Within a few days I had a Satphone in my hands, notified Rob and it was activated without a hitch. The service given was exemplary and I would not hesitate to give my endorsement and recommendations to anyone requiring satellite communications equipment.
It will be put to good use very soon on an extended two year 4wd outback and remote coastline adventure.
Thank You Rob and ClientSAT.
~*"SERVICE SECOND TO NONE"*~ Max Dunn - Victoria
In a world where poor service and indifferent, poorly informed staff, Rob from ClientSat has been a breath of fresh air. From the return phone call that came in minutes after I sent my initial query, to when my new phone arrived in Sydney, fully operational just a few days later, Rob kept me informed and up to date every step of the way.
I highly recommend ClientSat and Rob to anyone considering a sat phone and who appreciates honest, clear and timley information to make the right choice of product and plan.
Thanks again. James Byrnes www.jamesbyrnes.com.au
You will never deal with a more knowledgeable & straight forward person than Rob. Thanks Rob for your great service.
Pam & Nigel King - Tasmania
I can recommend the company to other users as they are posting phones so quickly and give a very clear and hones advice on services and phone issues + they have a very competitive prces on phones and contracts. Looks to me a very good company and it is worth to deal with.
Sergei Zimin New south Wales
Rob Martin and ClientSAT provide fantastic customer service - friendly, informative and responsive. I bought the phone before heading bush for 7 months and while I didn't need to use it (thankfully no emergencies) it gave me peace of mind.
It was definitely a worthy investment to make and I can't speak highly enough of Rob and the ClientSAT mob. We might be on other sides of the continent, but Rob always manages to sound like he's your helpful neighbour, nothing's too difficult, nothing's a bother.
SALLY SUTHERLAND-FRASER NSW
I am a new user and had know idea what I was doing Rob Martin was extramly helpfull and made the process easy. I am please that out of the three companies I contact that I chose ClientSat
We were in the market for a Sat phone for emergencies having elderly parents and Grand kids etc whilst we were on extended trips with the 4X4 and camper, spoke to several companies of which Rob was one, having spoke to Rob directly on the phone,i was made to feel very confident and his knowledge and politeness was evident throughtout our conversation enough for us to decide then and there to go with Clientsat.
Like the previous feedback from Kayleen i have no worries at all as the comm's with Rob have been A1 and has always been there whenever i have a question, The phone is an excellent piece of kit and was up and running in no time at all and worked all over WA in the first part of our trip , lovely comforting piece of mind to have .
I will have NO problem recommending Rob to friends and family and to other grey nomads we meet along the way.
Regards Keith and Fiona. Western Australia
DON'T GO ANYWHERE ELSE!! Rob provides a fast, efficient and personalised service. His knowledge of sat phones and air time providers is endless. He made the purchase of my Iridium 9575 and connection an absolute breeze. You won't find service like this anywhere!!
Thanks again Rob
Chris Ford - Carramar WA
Client SAT were the 3rd company i had called. I had absolutely no idea what i was looking for, all i knew was we needed 2 Satellite phones.
I found the number on google, called and was greeted with one of the most professional people i've dealt with. (had not seen any testimonials) Rob was fantastic, he took the time to truly find out what was going to be the best option for what we required.
I got off the phone with Rob and the process for new phones was completed in a matter of a couple of days. From the first minute up until after the phones were picked up, they were activated straight away and i have no doubt the continuing service will be of the same standard. After reading all the testimonials, i know i've landed with the right company.
Thanks Rob, i will be sure to pass on your name and number for anyone else who may require your service.
Kayleen - Avopiling (WA) Pty Ltd
I read about Client SAT in an online discussion board and after viewing their web page decided to call them up. Rob returned my call a few minutes later and within an hour he had answered all of my questions, and e-mailed me several brochures on coverage, phone models and call rates. Rob did all the work to get me approved for the gov't phone subsidy and had my activated phone delivered to me within the week ready to go! Couldn't ask for better service.
You've got a customer for life.
Michael Yewell - Queensland
Rob Martin of Client Sat was very helpful and polite indeed, nothing was to much trouble for him, the sat phone service was up and running extremely quickly and I certainly appreciate that, not like my last sat service provider who just up and disappeared without so mach as a thankyou, thank you Rob I hope we have a long and fruitful association.
Dave Hyde- Qld
Due to taking up a new position in “Nhulunbuy” in the Northern Territory I found myself looking at the safety of myself and my family while traveling, fishing and camping in these very remote parts of Australia.
Not knowing anything about Satellite Phones I did a quick search on the web and was introduced to “ClientSAT”. On calling I was informed of the workings of Satellite phone technology by “Rob Martin” and after answering a few questions was informed of a hand set that would suit my needs both now and in the future.
The process of purchasing the phone was made extremely easy with the help of Rob. Applications to apply for a government subsidy where quick and easy and all dealings with Rob and ClientSAT where very helpful and professional.
In a matter of days after discussing the phone and forwarding the required applications the phone arrived at my doorstep. The level of professionalism I experienced when purchasing the phone could only be explained as excellent.
I would highly recommend anyone that’s in the market for a Satellite Phone to contact “Rob Martin” at “ClientSAT” to discuss there requirements.
I am one very happy camper. Regards Hilton Bond - QLD
The service Rob Martin gives is so hard to find these days. It's like a breath of fresh air to deal with him, so helpful. He takes the hard out of getting set up with a satellite phone. I called him about a phone for my son and he got it all sorted as quickly as he could. Thanks for your help Rob.
Sharon Eldridge - New South wales.
Rob on one side of Australia, our Company on the other, & I can tell that it as easy working with Rob at this distance, all enquiries answered fast & efficiently, Thanks Rob for all your help.
GA & JG Young Pty Ltd - Young Transport- NSW
Rob was a pleasure to do business with. No questions too much.Virtually at call-when does the guy take a break-very fast service and how many people would see you on a Sunday (was extreme case ) to fix a problem? Highly recommended to do business with.
Mick Bradshaw WA
Rob,Thankyou so much for helping us with the purchase of an Inmarsat Isatphone.
My parents have taken this out for there first trip into remote Western Australia and we feel much safer for them having it. You were so helpful in providing assistance in our subsidy application and also providing assistance to my parents in how to operate the satphone. I would have absolutely no hesitation in reccomending someone to purchase a satphone with you.
Simon Napier - WA
I received prompt attention from Rob and courteous service. He assisted me with the Satellite Phone Subsidy Application Form and helped me choose the phone and call plan. After the phone arrived, he provided help in getting started so that I can get benefit out of my phone straight away.Phone prices also compare favourably with other providers I researched. Other than a bit of a delay getting the phone the last couple of hundred kilometres to where I live, the courier service from Western Australia was excellent.
Graham Slaughter - Western Qld
What a pleasure to deal with someone who provides real service - very rare these days.
Once the Government paperwork was sorted, the order was placed. I was surprised to have the package in 2 days into Darwin. Normally express post takes a week or so up here. Thanks Now I just have to learn how to drive the phone
Mark Callaghan - Darwin
Having been dis-satisfied with changes made by our existing Sat-phone service provider. I searched the web & found ClientSat, sent an email to Rob & all I can say is the service provided is 2nd to none, prompt communication response with all questions answered & a new SIM dispatched & received within 48hrs to the other side of Australia. Highly recommend ClientSat to anyone looking for a quality service focused company that is a pleasure to deal with & realistic Pre-paid rates / expiry periods. Very happy they are our new service provider.
Simon Wills - Victoria
My Son recently completed a fishing trip into the Coral Sea region with a duration of four weeks. The satphone gave them the ability to regularly check in with us while we were able to use the free SMS service to send daily weather reports and messages. The service was fantastic and we will defiantly use it again.
Geoff Wight - Queensland
Received great service from this company. From initial enquiry to receiving the phone it took just 48 hours. Absolutely amazing as in that time we got the subsidy approval from Canberra as well! Prompt, professional and extremely helpful advise with no pressure to purchase.
Would recommend to everyone.
Thanks so much. Sonia Cooke - Western Australia
To anyone considering the purchase of a SatPhone, ClientSat should be your first (and only!) port of call.
Rob Martin is an absolute pleasure to deal with and goes above and beyond what is considered a good level of customer service. He is a wealth of knowledge and takes the time to ensure you are well informed about your prospective purchase. The whole process from start to finish was made so much simpler after a few minutes on the phone to Rob, not to mention the fact that it is much more reassuring to be speaking to someone rather than just communicating via email as most choose to do these days. Old fashioned customer service wins hands down. I couldn't be happier with the purchase of my Iridium phone from ClientSat and would not hesitate to use them again or recommend them to anyone else.
Nathan Timmins - New South Wales
After searching the internet for satellite phones we found Client Sat by far the cheapest in most respects.Rob Martin is extremely helpful & most efficient. Calls are returned very quickly & delivery from Perth to Rockhampton was 2 days.
Companies with this level of efficiency deserve to prosper.
Well done Rob!
Barry & Bronya Queensland
Rob at ClientSat was brilliant. Contacted a few dealers but he was quick and sincere with his responses to my questions. After the phone arrived he was quick to get back to me to answer my questions. Will be recommending him to my friends. Thanks for your help.
Steve - Victoria
Looking for a satellite phone but not sure who to go through? Look no further, Client SAT is the one! Top quality service- quick and friendly, excellent communication, very easy to deal with and extremely helpful! Would highly recommend this business to anyone. A big thank you to Rob Martin- #1 Customer Service award definitely goes to you! :) Thanks again. Rod & Kara Butterworth TAS
Amazing service. I contacted Rob at Client sat about a week ago to discuss purchasing a satellite phone. After discussing my needs I ordered a phone from Rob [in Perth] at 6.00pm [Melbourne time] last Thursday and and it in my hands [in Melbourne] at 10.00am the next day [Friday morning]. The phone was set up ready for me to use. You cannot get any better service than that.
I would highly recommend Rob and Clientsat for any one wishing to purchase a satellite phone.
Michael Bennett - Victoria
On Monday 22/7/2013 I rang Clientsat at 4pm Sydney time and enquired about a sim card for a satellite phone. I spoke to Rob Martin he gave me the cost for a sim card and information that I needed. After speaking with Rob within 1/2 an hour I had received an invoice with his EFT details and within 1/2 an hour of sending bank receipt he had acknowledge the receipt of monies. At 3.30pm Tuesday 23/7/2013 I went to our post office box and collected the sim card which had been posted Platinum Express from Perth. What a great service and I would encourage anyone wanting to deal with Clientsat to have no fear of not being extremely well looked after.
Brian Wickett PRW Window Services - Sydney
After spending most of the day emailing and calling other providores we came across Client Sat on the internet.
Despite us leaving it until almost close of business on a Friday afternoon Rob was able to come up with a solution to our specific requirements and had our sim ready and waiting for us when we arrived at our location.
Rob went above and beyond the normal customer service you come to expect and I would not hesitate to use Client Sat again in the future.
Kirrillee - Cronulla NSW
Hi Rob Your service was exceptional, we allowed only just enough time for our sim card to arrive before we were scheduled to leave on our holiday, unfortunately Australia Post has some contractors who cannot read their street directories. At any rate the sim didn't turn up when we expected so you arranged a pickup for us so that we were not delayed leaving for our holiday. We will have no hesitation in recommending your services to anyone.
Thank you so much.
Yours truly, John Wilkins Qld
Rob Martin made the purchase of a satphone for my business so simple, where other suppliers seemed set on making things as hard as possible, Rob made it so easy right from my first phone call to him through to the delivery of the phone on my doorstep a few days later. Then the test as I left for one of Australia's more remote regions a couple of days later and this phone worked flawlessly throughout the 16 day trip. If you need a satphone you would be crazy buying it from anywhere else. Thanks again Rob.
John Cantrell, Australian 4x4 Travel
When I decided to purchase a Sat Phone I found ClientSAT on the Net.I was contacted by Rob next morning who gave me all the info required. Rob kept me informed all the way and answered any questions I had.
Peter Dawes - WA
No nonsense, easy to understand information and answers to ALL my questions from Rob made purchasing our phone so much easier when we knew nothing much to begin with. Our subsidy application was processed quickly, and once decided on, the phone was delivered within 2 days to rural SA. Highly recommend ClientSAT and Rob to anyone looking for satellite connection. Marg Slattery - SA
Good honest advice, quick and friendly service. Could not ask for more. Thanks for your help with our sat phone purchase.
Melissa McDougall - Broome WA
Rob patiently answered all my questions, no matter how many and how trivial. Excellent service.
Joy and Joe - Victoria
A great product backed up by great service, led by Rob. I would recommend ClientSat for all your sat phone requirements.
Martin Tighe- NSW
I recently purchased a satellite phone via "ClientSat" for a trip the family is taking from Melbourne up to the Kimberley. The service that Rob provided from my first contact through until final delivery was simply outstanding.
His advice with regard to product and carrier was completely impartial. When spending time to learn of my needs and proposed usage, he actually suggested a cheaper product than I ultimately went with.
Wish there were more "Robs" in other industries!!
Steve Brighton Vic
Thank you for the service you provided when we bought a sat phone. It was a pleasure doing business with you. I would also like to mention that the Queensland agentswe approached could not match your price on the same deal. good luck with your business and thank you so much for your service
Malcolm and Heline Chrichton- Queensland
“Rob & ClientSAT were fantastic. Thanks to their great service & constant communication, the whole exercise of purchasing a sat phone & getting set up on an appropriate plan was made easy. I highly recommend ClientSat to anyone out there after a sound, informed & highly reliable Satellite phone broker”
KoTrek (Australia) Pty. Ltd.
We decided we needed a Sat Phone, I had heard about Client Sat and the service Rob provides. I phoned Client sat with a few questions, all were answered there and then, Rob assisted with rebate paperwork and submitted it for me.
A few days later approval was granted and the Immarsat Pro was ordered, then 3 days later the phone arrived and was ready to go.
Rob is an honest guy who does not attempt to sell you the most expensive product, just the product that fits your needs.
Thanks Heaps -Damien, Port Hedland WA
We can only agree with all the positive testimonials...The world of sat phones was a bit overwhelming at the start, but very clear and straight answers we got on our questions from Rob helped us tremendously, as well did his help with our subsidy application. We are very happy with the service AND our phone.
Mattie & Marcel - NSW
I have been very impressed with the prompt and professional service that I have received from Rob at ClientSat. As a novice I knew nothing about Satellite phones but after Rob listened to what was required for our Company he was able to point me in the right direction for not only what phone to buy but also what phone plan would work best for us. After placing the order Rob kept me up to date as to when the phone would arrive and once I received it he contacted me to see if I required any help with setting it up. I have no hesitation in recommending the products and services provided by Rob and ClientSat.
Sue Donnelly - NSW
We could not recommend ClientSAT more highly. Rob provided an amazing service - from one discussion, he talked through which phone and prepaid plan to best suit the purpose and had the phone delivered and activated within a 24 hour period.
And the phone has been working a treat.
Cheryl Griffiths- New South Wales
I contacted Rob via web page and had a email followed by a phone call the same day .Rob asked me what my needs were and then advised me on the cheaper prepaid Inmarsat phone as It was just for Emergency use .The service was of a very high standard something I thought was only in the past (old fashion honest no bull service) I purchased Inmarsat pro phone and pepaid sim ,Rob also customized me a rugged pelican case for the phone and chargers ect. keep up the good work Rob and team thanks!
Richard Wright - Qld
I found Client Sat very responsive, fast to reply, fast to deliver and a pleasure to deal with. I will recommend them.
Pete Law - NSW
After numerous emails and phone calls to our existing provider over a four day period trying to top up our existing sat sim, I gave up and looked on line. Saw Client Sat. Professional, fast and amazing service. The new sim card was activated and ready straight away and it does not cost any extra either Thanks Rob
Teresa - NSW
Great personal customer service. Fast shipping and straight answers. Thank you Rob !!
Michael Owen NSW
If you are looking to purchase a SatPhone and not sure which way to go then look no further, you are at the right place, Rob from ClientSAT provided excellent service and a real pleasure to deal with. I paid on the Friday night and the phone arrived at my home in VIC the following Thursday morning all set up and ready to go! I rarely write testimonials, well this actually is my first one but thought it worth while to do so.
Peter Beechey - Victoria
Great service, a thorough knowledge of the industry, promp, courteous, personal and efficient. I can only echo so many of the testimonials that I have read. Rob certainly comes highly recommended from me.
Richard Cork - Queensland
Fast, professional and efficient service. Highly recommend to anyone in the market for a satphone. Thanks for all your help.
Thanks Rob for a very quick and pleasant transaction. All my questions answered and an activated phone in my hands within 3 days. I will have no hesitation in recommending your company to my friends and acquaintances.
Hi Rob, Just want to thank you for your excellent service in supplying our Sat phone. It has been a pleasure dealing with a real professional.
best regards - Laurie Sexton - Qld.
I am very pleased with the service I got from Rob at ClientSAT. From first contact on Rob was prompt with information, efficient and helpful. I would recommend him to anyone looking for a sat phone.
Peter van Roekel - New South Wales
'Talk' about customer service! Rob was a delight to deal with. He provided me with all the options and information and helped in arranging the best phone and plan for the company. The service was prompt and never complicated. I would highly recommend Client Sat!
Kayleigh Carr- Dunsborough WA
I was very impressed with Rob's professionalism. Instead of trying to sell me the most expensive option, he took the time to ask me questions to determine what I really needed. He then gave me some options and this made my decision as to what options to buy so easy. I was in a hurry and Rob made everything happen within my tight timeframe.
Scott Abraham Mt Isa QLD
What a pleasure to deal with this company. Most helpful and informative - I cant recommend them highly enough to anyone wanting to purchase a satellite phone. Would definately deal with them again if the need arises.
Jon Hazeldine - Victoria
We have just got our Sat phone and made our first call! It is working. We are off to the Kimberly soon and now will be in contact with family. Thanks for all your help and patience.
Allen and Gill - Queensland
I needed to obtain a satellite phone in a hurry for an impending sailing trip. ClientSat and Rob Martin made the on line purchase a personal experience.
Professional advice, clear costing resulting in a tailored Inmarset solution
for my needs. Placed order 15 April received phone 16 April with connection.
Nothing else to say - impeccable service.
Max Scalia. Victoria
Thanks Rob for a very professional service, prompt and accurate communication and extremely cost effective phone and and plan. The phone arrived two days after I ordered it and was activated within the hour.
Looking forward to getting onto the Canning and only using it to keep in
touch with the family!!
Jim Connan - Victoria
I have never written a testimonial before but I feel compelled to do so here. I purchased a Sat phone last year off Rob and the service was outstanding, then this year there was a problem with the phone so it was sent back to Rob where he inspected it and then promptly sent a new replacement.
Rob this sort of service is unheard of in this day and age, thankyou for all of your support.
We were really happy with our ClientSAT experience. Rob was very helpful and explained our options to us, and we feel like we've got the right phone and plan to suit what we need. The ClientSAT website was the only one that provided clear directions on how to apply for the government subsidy on the phone, which was also very helpful. Shipping only took one day from WA to NSW. We highly recommend Rob.
John Reddington - NSW
Cheap prepaid airtime for longer periods with ClientSat is great for having the satellite phone as an emergency tool.
The new SIM card was activated very quick and the support great.
Fred Tot- Western Australia
Found the procedure of enquiring, help with subsidy forms,ordering,and receiving (phone ready to go, just had to turn it on)an Inmarsat IsatPhone Pro from Rob Martin at ClientSAT very easy. Would recommend dealing with Rob. Thanks
Rob. Top job. Also thanks for the bonus.
Robert Thorpe, Port Lincoln, SA
(Note from ClientSAT- we are currently giving a bonus 10% extra airtime at no charge with Inmarsat 100 unit/ minute pre-paid purchases)
I was very happy with the way Rob helped me in all aspects of acquiring a sat phone. I had no previous knowledge of use in any way. Rob guided me through all the questions I had,courteously and promptly. Once I decided what I needed,Rob was on hand again with quick service of buying the phone and setup of my account.
I will totally recommend Rob to anyone who is in need of a sat
phone.thankyou very much again Rob.
Peter Turpin - Western Australia
It can be very confusing trying to decide which handset, network, plan etc etc
I found the ClientSat site to be very helpful and almost the only place that
explains the government subsidy on handsets properly.
Dealing with Robert has been fantastic and you can expect an instant and
Steve Delnawaz - New South Wales
There are plenty of positive comments about Rob's helpful and quick service and I say "me too". However I want to say the after sale service was just the same. I had an issue with connection troubles and Rob could not be faulted in sorting out the problem which was not of his making- it turned out to be a network problem. Graham K.
Bloody fantastic...4 days ago I was sitting in confusion about the whole sat phone chaos, and in 3 days, Rob has patiently fielded my stupid questions,
organised the gov subsidy, sent the phone from WA to regional NSW, and set it up ready to use.
I have to admit, for a moment in the middle, I thought this was all too
efficient and too good to be true, and felt uneasy about the mass of fraud
attempts I get bombarded with at work, and whether I had just been done, but this bloke knows his stuff and does it well.
Thanks Rob. Well Done.
Pete Butler - Bathurst NSW Butler Engineering www.butlereng.com.au
We required reliable communications for our continuing 'Bushtracker Caravanning' travels through isolated areas of Australia. On recommendation, we contacted Rob Martin at ClientSat in Perth, WA.
"What an amazing experience". From the onset, the prompt reply's, extremely friendly and efficient advice, guidance and processing of subsidy forms, followed by purchase and delivery of the Sat Phone within 3 days by Rob was exceptional. You do not experience this 'legendary' standard of service nowdays.
Overall, this was exceptional, 'super efficient' personalised service which
made the process of acquiring our Sat Phone a pleasurable experience and one which we will certainly be tellng everyone about. Thanks Rob.
John & Wendy Standing (Grinandbearit) Perth WA
It was a pleasure to deal with Rob at ClientSat. He provided a clear explanation of the options and fast, friendly service. The added bonus was the offering of the most affordable Iridium plan that we could find. We're happy to recommend ClientSat to others.
Karen and Ray Cully – Get Behind the Wheel - WA
Hi Rob, its with pleasure I write this testimonial. I was put onto ClientSat through a mate "Mark Maxfield" who also put a testimonial up. I echo all other positive responses and due to the affordable cost and great service provided allows anyone to be able to own a sat phone. I travel between outback mines in S.A and the Northern Territory where we can travel through isolated areas. We are also sailing off in the yacht and will use the sat phone as a safety device and to stay in contact while in offshore Aust waters.
P C Westbury
S V Serenity, Qld
We made an enquiry call to Rob Martin of ClientSat on a Thursday. After answering all our questions and working out what phone and plan would suit us, Rob emailed us all the relevent information and a subsidy application form, should we wish to proceed with the purchase of a satphone. There was absolutely no selling pressure what-so-ever.We immediately emailed the completed application form back to Rob.
Friday, we received subsidy confirmation.
Monday, paid and completed remaining documentation.
Wednesday, had phone delivered in Central Queensland.
Imagine the time frame if there had not been a weekend in the middle. We found Rob to be very approachable, extremely helpful and super efficient.
We could not imagine better service and would highly recommend Rob at ClientSat. Thank you Rob.
Wayne and Judy Moxham-Price Biloela Queensland
Rob, you really are a legend. After reading the testimonials, what possibly could I add? The truth is that my experience was just like all the others that have left testimonials. With in an hour of sending you an inquiry email, I had a phone call from you. The advice, subsidy forms, prompt reply's, speedy service, etc was legendary, and so very rare these days. I will recommend you /Client Sat, where ever I get the opportunity.
Regards Mark - NT
Rob was very helpful, especially as my connection was over the Xmas period. Great pricing, friendly support and completely hassle free - well done Rob and thank you.
Martin Philcox- SA
Can't say enough about the excellent service and feedback I received from Rob at Client SAT. From end to end he was efficient, friendly and followed up on each phase of the purchase and delivery. If only every business could preform to Rob's standards it would be a better world indeed. I will be telling everyone I meet just how good it is to deal with you.
SV Freespirit - Western Australia
Wasn't sure what was going to happen when my husband delegated me the job of organising the sat phone for when we go cruising. However I needn't have worried as Rob helped me every step of the way and was always there even to answer my possibly silly questions. At the end of the process I felt like we were old friends. Thanks Rob.
Rob was excellent to deal with, good old style service and saved me money too boot,am very happy with the whole purchase procedure and will recommend to anyone, just ring Rob, you wont reget it. Regards Ted.
Edward Bukelis - WA
Rob Martin was fast and efficient and made the process of aquiring my satellite phone easy. Operating a tour business throughout the Walpole Wilderness Area, reliable communication is a necessity. I looked into several companies and found iridiums plan much more economical than any other.Thanks Rob.
Director at Peak Wilderness Experiences.
I head out fishing and gold prospecting on a regular basis to some very remote areas of the Northern Territory, usually well outside mobile phone network coverage.
A mate of mine got me onto the idea of acquiring a sat phone in case of
emergency. I did some research and realised that I may qualify for the 50% government rebate.
I submitted my application on the Monday and left it at that. On the Tuesday I received a phone call from Rob of Client Sat informing us that my application had been approved and if I choose to do so he could go ahead with the application process there and then. I said, 'Sure, no worries'. 6 Days later I had my new Sat phone, sim card installed and activated!
Talk about prompt and efficient service. Thank you Rob, now my wife and I
have the peace of mind that if I'm ever in a situation where I need help,
I'm only a Sat phone call away.
Rob Busby (Buzz) Katherine, NT
I thought purchasing and setting up for a satellite phone would be a hassle and headache like dealing with a phone company, but after speaking with Rob at ClientSAT, within a week I had the satellite phone in my hands and fully operational.I highly recommend ClientSAT as a service provider as the service and feedback from Rob was excellent.
Mark Maxfield - MACKAY QLD
I have recently purchased a Sat. phone from Rob Martin of ClientSAT and would like to thank him for his courtesy and quick response in the setting up and delivery of our phone. Thank you Rob for your excellent service in organising it for me.
Kerry Bellve, Brisbane.
The service and communication you recieve from Rob is excellent and to purchase a phone through this company is so easy.This is one of the best companys i have dealt with in a long time will certainly recommend to others.
SAM- Kilroy QLD
Rob's attention to good communication was greatly appreciated. I will deal with clientsat again for this reason.
Cam - Perth WA
Rob made the process from start to finish a breeze.
I am extremely satisfied with the service that I received. The phone
arrived within days and was network connected in hours after a call to Rob to let him know it had arrived.
Michael Machin (Trent)
Rob provided an exceptional service from the first point of contact until our phone was delivered 5 days later. His knowledge of the product, the process and his customer service skills are second to none. Thank you Rob.
Very efficient,friendly and helpful. Would have no hesitation in dealing with ClientSat again and have already recommended them to friends. Rob was helpful in answering any queries and when I encounterd a problem with delivery (not Client Sat's problem), Rob was able to sort it out quickly.
Bernie Thompson- Nhulunbuy NT
We went to a lot of effort researching Sat phones and local dealers, networks and sat phones, but could have saved ourselves the time and effort if we'd only had ClientSat's number to start with.
Rob provided the phone we wanted, the network we wanted, the helpful advice and professional service and the forward-thinking to not only include a Pelican case, but to prep the case to fit the phone perfectly too. Thanks mate, you made it real easy.
Leonie & Nev, The Kimberley
Wow....how old do you reckon Rob is? I think he is a man of maturing years .......how else could you explain his old fashioned customer service. Rob knows his products, is informative and his follow through during the sale and after the sale is exceptional. He directed me to a cheaper phone for my needs and checked with Australia Post to ensure i received the phone on time in my remote location. A very satisfied customer!
Alan Smith NT
Very professional and very fast in meeting my requirements. New exactly what he was talking about.
Michael Patrick ACT
Thanks Rob - I looked around at Satellite phones and these ones came up tops. Then you made it so easy to purchase I had my phone ready for my next trip out prospecting. Places I go there is never any coverage so having a phone that gets a signal quickly and keeps a signal is just great. I have recommended you to all my friends.
David Adams - WA
Rob, you are a Sat phone wizard. The time between my first enquiry to you and me being in possession of a working sat phone, purchased under subsidy was about a week. I had imagined the whole process would take at least a month. You were prompt with your replies to phone calls & emails, and swift & efficient in your presentation of all the necessary paperwork. Also, your position as an unbiased broker was invaluble in helping me select the right phone & plan. I'd certainly recommend ClientSAT to anyone.
Garry Wood- Adelaide
Thank you for the really helpful and excellent service! By email and on the phone, Rob quickly helped us to identify the best satphone for our needs and arranged everything so efficiently that within a couple of days of sending off the form and paying, we had it in our hands and were talking to a satellite! We can now head off on our outback trips knowing we can easily call for assistance if needed and can ourselves easily be reached via the very useful website message system.
We wholeheartedly recommend Rob and Clientsat to anyone needing a satphone.
all the best
Gisela and Karl, Canberra.
Hi Rob,It has been a great pleasure in dealing with you.
I very much appreciated your very prompt replies to my numerous questions
and your honest advice as to the best deal to suit my needs.
Once ordered, the phone arrived in 2 days.
Allan Tilley - Perth, WA
I had a good experience with ClientSAT. First Rob patiently answered my many questions about the technology, subsidy, and call plan alternatives. Then once I placed an order, it was only two days until my Iridium phone, complete with SIM, arrived in Darwin. Very slick service.
Got the phone in the mail today, tested it and works fine. Quicker than my
last mobile phone! Thanks for not overselling and giving me something I
didn't need. This one will do the job for me, and thanks for the prompt and
helpful service, it must be just you and us who deliver that anymore.
So now we are connected should an emergency arise while out on the water.
Alan Payne - Baird Bay Ocean Eco Experience.
South Australia http://www.bairdbay.com/
Hi Rob, thanks for the great service and advice. Dealing with ClientSAT made acquiring my
sat phone with tailor-made program a cinch. Prompt and personal service is
dying out in many businesses... but not CLientSAT.
Thanks again and I will be recommending ClientSAT to my fellow travellers
wishing to stay connected to family... no matter how far they roam
Mike O'neil - NSW
We ordered an Iridium sim card from Clientsat.
It arrived two days later. Rob has always
been available to answer any questions and was most helpful. I have no hesitation in recommending the company if you need an Iridium sim card in a hurry. We are in metropolitan Perth.
David Young - Western Australia
Rob has been fantastic in guiding us through the purchase of a satellite phone. His responsiveness and follow up is outstanding - from our initial enquiry to subsidy approval and delivery of the phone was just nine days. The phone arrived set up ready to go - and a follow up phone call and email to ensure we received supporting reference material and users guides.
Rob is a role model for customer service excellence!
Roy and Kathy Bowden Adelaids SA
We tested the ISatphonePro this weekend and all works beautifully.
Thank you very much for your excellent, responsive, and friendly service,
both my husband and I were sincerely impressed.
Thumbs up, and keep up the good work!
Helena D - Athelstone SA
In these days of automated phone answering and impersonal on-line purchasing it has been a most refreshing and enjoyable change to deal with someone who was pleasant, knowledgeable and efficient. Rob Martin is a man who knows what service is about.
captain/Owner : M/Y Spirit of Ulysses
I have just purchased a satellite telephone from Rob Martin and I would recommend Rob and ClientSAT to everyone. Great service and helpful.
Dieter Lindner, Nambour QLD
Hi there rob, well mate your service so good and follow up also, never been easyer getting a phone and back up service to go with it. Wish telstra would take note.Looking forward to chat again mate, I will be passing your business on to others.
regards Terry Chadwick - Victoria
I've recommended you to everyone up here so hopefully you get some more of our business. I'm very satisfied with your service. The local number did work. I tried it yesterday. No problems.
Robs service is excellent! I live on a remote Island in the Northern Territory but Rob makes
it feel like he is down the road. The phone arrived in only days and I
havn't had an issue since. Very Happy. Thanks Rob!
Adam Dunstan - NT
It has been a pleasantly refreshing experience purchasing a SAT phone from Rob. In an age where large telecommunications companies have long ago lost the personal touch, ClientSAT stands out for putting the customer first and providing reliable advice and answering every question in a very prompt and professional manner. When I first enquired I had absolutely no idea how the SAT phone systems worked. Rob described the different SAT phone systems carefully and my options were very well explained. I am confident the purchase made was the best possible to meet my personal requirements.
It is rare to find someone who returns phone calls, emails and even sms as quickly and efficiently as Rob has done every time I have made contact. Excellent reliable service delivered in a friendly personal manner. Rob always did exactly what he promised.
Thank You Rob. Warren McIvor – Ilkley QLD
Rob was able to provide me with the satellite phone I wanted within 5 days even though the other companies I spoke to had said there would be at least a 2-4 week wait.
As well as being extremely helpful and straightforward with his tech info I
felt that he was able to provide a more personal service than the other
companies I had dealt with. I would not hesitate to recommend him to anybody
looking for good satellite phones, providers or information.
Jamie Andersen - NSW
I highly recommend Rob at Client Sat. He is extremely helpful, with very fast
service, getting the phone organised and sent to us in a very short space of
time. Thanks again Rob for all your help.
Alan Teague- Slade Point Qld
Hi Rob,Thankyou very much for your help with recent purchase of Satellite phone.Turned out to be easier than purchasing mobile phone and could be of greater benefit while travelling those hard to get reception areas of outback Australia.
Doug Bushnell- New South Wales
Extraordinary service. I only wish I had called Rob first, before spending several hours trying to sort out fact from fiction in regard to Sat Phone airtime plans. I ordered a phone mid morning on a Tuesday, the phone arrived mid afternoon Wednesday and was activated that same afternoon. Thanks Rob.
Phil Johns -Bracken Ridge Qld
Thankyou Rob your service is outstanding.
Local Connect Electrical & Air-conditioning Pty Ltd
Port Hedland WA
Rob Martin at ClientSAT provided exceptional service trying to help me solve
a problem with my existing Sat phone. When this problem couldn't be solved
and I purchased a new SAT phone from Rob it was a hassle free and very
I would highly recommend Rob Martin at ClientSAT.
Terry Francis - Wonga Park, Victoria.
I have no hesitation in recommending Rob and ClientSat for all your Sat phone needs.
I started my search for a Sat phone on the Net and quickly located masses of
material and offers but not much useful, decipherable information....until I
found Rob at ClientSat. Rob effeciently helped me through the process of
identifying the right phone for me (I got an Inmarsat), never trying to
direct me to the most expensive product, and always patient and gracious
with my numerous, often tedious and mundane, questions (most of which I
subsequently realised, to my embarassment, are clearly answered on the
ClientSat website!!). After the phone was delivered Rob was equally
supportive in getting me operational. Thanks again for all your great help
and patience Rob, much appreciated.
Greg Seaforth NSW
Many thanks for securing and setting up my new Iridium Extreme Satellite
Obtaining this phone turned out to be easy and painless due mainly to the
excellent communications that was provided through the whole purchasing
The phone and accessories are every bit as the brochure describes with an
excellent straight forward manual coupled with the additional information
that you provided in your emails.
I am very much looking forward to using the phone in my future travels both
on land and at sea.
Regards and best wishes- Warren Jackson
Junction Hill NSW
I have just purchase a satellite telephone from Rob Martin and let me tell you it was much easier than arranging a standard mobile telephone. rob was great to deal with, knowledgable, cheerful, courteous and very obliging. Would recommend Rob and ClientSAT to everyone.
Catherine McKean - Hawker Pacific Pty Ltd
Clientsat provided me with amazing service, and straight down the line information.
Very impressed. Thanks again rob.
Steve Willcock - Myers Flat Vic
Thanks to Rob for his speedy service including getting a new SIM by courier when the first
failed to appear.
James Woods - Melbourne
I was advised to have either an HF radio or satellite phone to visit a certain area in the Pilbara. Prefering the Sat.phone idea, I went to the Sat.phone website and fortunately found ClientSAT. I filled in the form provided and instantly Rob was on the phone -from Perth! I received excellant advice on choice of Sat. phone and obtaining the subsidy.You can trust Rob to provide good advice and the right product.
Jock Bromell- Victoria
Thankyou Rob, that's all come through.
I'd like to thank you for all your help over the last few days. I certainly did not expect to be able to apply for a subsidy, receive acceptance and buy a phone in the space of such a short time.
It was great to have you deal so competently and confidently with the process. I appreciate your prompt responses and your friendly manner. It makes such a difference to feel you are speaking with a "real person" and not just a business rep.
Thanks again. Will be in touch if I need any guidance.
Morag Huggins - Anacona - Vic
Thanks Rob. I must say that this time the process of getting onto Pivotel's Iridium Satellite network has been quite painless and prompt. It's been great having prompt answers and quick action in activating my satellite network coverage in time for my trip down the Canning Stock Route. I feel like a valued customer because every phone call and each e-mail to Rob Martin has been returned so quickly. I feel confident that if I need technical support with my phone coverage I can phone Rob or Pivotel, even when I'm out in the sticks. Thanks!
Helen O'Connor- Adelaide
Rob, thank you for your guidance through this process. Phone is functioning as expected/as required (Perfectly).Thank you for all follow up communications as well. Everything in a timely effecient manner, and doing what he says he will do.
Regards,Tony O'Keefe Pottsville NSW
Thank you for your prompt supply of the ordered item.
Michael Smith- ACT
Rob's service is exceptional!
Very, very prompt, very friendly and patient and of course knowledgable.
I am astonished by it all, it's has been an absolute pleasure dealing with Rob. All things satellite phone, don't go anywhere else.
We provide 4x4 adventure tours to remote places in Australia, our sat phone is working again and we are confidently sending our guide up to Cape York leading 2 tour groups.
Thank you Rob - Cheers Gaby from Aussie Aussie offRoad Experience
www.aussieoffroad.com.au - NSW
Thanks for your prompt replies to our many queries and help with our Sat Phone purchase. As we were still in NZ at the time we relied on your local knowledge for the right information.
At the start of our search we were a little confused with so much information,sometimes conflicting available on the Web.
Your ClientSAT site was clear and concise just what is needed.
Please feel free to use this note as a business reference.
Dave and Lyn Lee
PS. Photo of us in the Gulf.
It is very rare these days that people do what they.
Rob is a special exception. Within minutes of contacting their web site Rob
was on the phone helping through the procedures. Aust Post lost the first
sim card but Rob express posted another and had us under way promptly.
We are flying in a light aircraft to Birdsville,lake eyre,coober pedy and
bourke and will be able to call for assistance to Aus Sar if we are in
I wish Rob would do next g mobiles and modems and I could rif myself of that scurge on the world Telstra.
Ross Meldrum- NSW
I had booked flights,motels and bought all things needed for a trip to walk the Bibbulmun Track in WA, when with only 2 weeks to go someone pointed out that we would need a sat phone. Not having any knowledge of such a thing I hit the internet and came across the Clientsat web site. I filled out the information requested and hit send, within 5 minutes Rob was on our
telephone and our needs for a sat phone were filled. We have only days
before the plane is to take off and we have our sat phone to take, all
thanks to client sat web site and Rob
Chris & Donna McClelland - Tumbarumba NS
When my wife and I discussed the idea of getting a Satellite Phone to use whilst travelling
I had no idea where to start.I started by researching the Internet which was time consuming as well as confusing.I found ClientSat and sent them an enquiry via the net.
Within a very short time I received a call from Rob Martin who expertly took control and we were on our way to get the Satellite phone plan that would suit our needs perfectly.
Rob handled everything,from arranging delivery of the phone to cennecting us to a network with a plan suited our needs and then ensured that everything was in place and working.A professional and dedicated service that rarely seen these days.I have no concerns recommending ClientSat and especially Rob for his outstanding and dedicated service.It's that personal touch that makes all the difference.
Thank you Rob.
Richard and Jennifer Hornery - Lavington NSW
Hello Rob, Just a note to thank you for the very prompt attention I received to my enquiry of you for a sat phone. We had the subsidy authorisation and the phone in our hands in Sydney within 24 hours of the initial enquiry.
Richard Cooke - Turramurra NSW
Thanks for making it so easy to connect. It has been a pleasure dealing with you.
Wilma Campbell - NSW
If you are looking to purchase a SatPhone and not sure which way to go then look no further, you are at the right place, Rob from ClientSAT provided excellent service and a real pleasure to deal with. I paid on the Friday night and the phone arrived at my home in VIC the following Thursday morning all set up and ready to go! I rarely write testimonials, well this actually is my first one but thought it worth while to do so.
Peter Beechy - NSW
After searching through many satellite phone providers over the net I found myself confused at which service would best suite my needs so I gave Rob at ClientSat a ring.
By the end of the conversation I had all my questions answered and had been advised of the best phone and plan which suited my needs.
A huge advantage I found with ClientSat was the vast plans they had available to suite all users.
From choosing the phone to receiving it in the mail the whole process was made quickly and simply thanks to Rob and I'd recommend ClientSat to anyone needing a satellite phone, whether it be for recreation or business use.
Thanks Rob for all your help
Logan Hutchinson - Baralaba Qld
After initial contact with Sydney office we were redirected to Rob in Perth and his efforts to fast track the subsidy application process ensured that we had the phone in our hands inside a week. Rob was always available to offer helpful advice on selection of a phone which best met our needs and a suitable prepaid airtime plan.We happily recommend ClientSAT's service to anyone who may need the reassurance of communication beyond the range of mobile coverage.
Lynton and Helen Reid - Vermont Vic
Hi Rob, I ‘d like to commended you on the IsatPhone PRO we purchased from you for emergency use on the Kokoda Track in Papua New Guinea. The phone performed well above expectations and sometimes with limited satellite exposure due to dense canopy in one of the world’s most inhospitable terrain. I was able to make outgoing calls with full service and high clarity which is essential for the safety of our clients . Thank you once again for such an excellent product and customer service.
Rob Brown - Managing Director - Kokoda Campaign Tours
We required a satellite phone in case of an emergency whilst caravanning throughout Australia. Searching the web I found ClientSAT's site with a brief survey to fill out to see if we were eligible for the government subsidy. Rob contacted me within minutes of completing the survey and then assisted with the application, selection of phone, phone plan and the shipping of the phone and sim card to my house. Rob always responded to my emails in a timely manner and is a very informative and professional man deal with.
Jan Javni- Victoria
Hi there again Rob, I would just like to say thanks for your very helpfull and efficient service during my purchase of the phone.
I will direct any enquiries I get from friends on to you. Kind regards
Denis - Dianella WA
Impeccable Service, Rob helped with subsidy, I paid for phone and received it in 24 hours. It's great to see customer service still exists.
John- Merrylands NSW
Brilliant service. Rob explained the phones, the plan options and subsidy situation and tailored everything to suit our requirements. I could not be happier with his service. Thank you
Andrew Mierisch - Prymont NSW
Thanks Rob. You guys are great. I have recommended you to my parents business who have about six sat phones.
Wayne Driver -www.webpagehosting.com.au Alice Springs - NT
I saw ClientSAT on the net and called them on the weekend. Even though it was after hours Rob answered the call, advised me on the type of phone to use and explained the Government subsidy and the application process. Subsequently I have now received the subsidy and the phone. The ClientSAT website is very informative with excellant back up service to match. I have already recommended ClientSAT to a couple of my friends.
Beau Colbey – Kambah ACT
Found ClientSAT on the web and rang Rob, who answered all my questions either by phone or email. I cound not ask for better service and from such a nice person over the phone. Thanks Rob
Lorraine Price -Moonta Bay SA
“Thanks for all you’ve done for me. I’ve really appreciated the great service.” Andrew Nash- Bowral NSW
Advised on subsidy application process and best airtime supplier to suit predicted use and frequency of use / calling pattern.
Outcome:Subsidy approved, phone delivered and connected prior to departure date.
Phone in my hand the next day and operational. I didn't even have to get out of my pajamas. I don't know how it could be easier or faster.
Maurice Wick - Sydney
While looking at the web I found CLIENTSAT. I phoned Rob ,we discussed my needs and it was all go from there. I could not have asked for better advice or SERVICE. I now have the phone up and running. I have told everyone I know about the great service. Thanks Rob
Ron Newton - Qld
We needed a satellite phone for our Big Lap of Australia and researched the specifications and availability on many sites remotely from Sweden. I also needed information on the possibility to create a hotspot with the phone for e-mails. ClientSat gave me the best information and also led me to the possibility of obtaining a subsidy for my phone. Rob was extremely helpful with information and submitted my subsidy application on my behalf. When we had to collect the phone in Perth we were without a car for the day and Rob picked us up and dropped us off after the transaction. Great service and I can recommend ClientSat to any prospective satellite phone buyer.
Kobus Malan - Western Australia
After a lot of research we decided to purchase the Iridium 9575 Satelite Phone. We found Rob at ClientSAT in WA, it was a long way from Sydney but Rob gave us a great deal of information that we had not even thought about, like phone plans, phone types and in-car kits, he recomended the phone and plan he thought was best for our organisation.
We have a lot of bad reception areas in our Shire and with the recent storms our GM said to purchase this satelite phone to improve our communication with other emergency agencies and companies who need to attend badly effected areas after storm activities.
The phone works great, it is clear and the in-car kit, I think is a must.
I could not believe the delivery time for both delivery and connection of the handset. We received the sat phone and in-car kit within 24 Hours. Great service!
Kerry Whitehead Operations Centre Support Co-ordinator
The Hills Shire Council - Castle Hill NSW
Client Service second to none!! Efficient Service. Real advice with no-nonsense customised recommendations. Saved me the hassle of trawling the internet.
Only three days from subsidy submission to receiving the phone in Brisbane. Brilliant!!! Rob's brokered Sat Phone rate is cheaper than roaming on my GSM mobile overseas! Will definitely use the service again. Thanks Rob and Clientsat team!
Chris T. Brisbane.
“I first contacted ClientSAT through the contact us page on their web site. I received a phone call almost immediately from Rob which I found quite surprising. I have since ordered an IsatPhone PRO which was delivered to me the next working day ready to use. I would highly recommend ClientSAT to everyone out there who would like a reliable satellite phone service as well as excellent quality customer service.”
Alicia Cachia - Kokoda Campaign Tours Pty Ltd www.kokodacampaigntours.com.au
SOUTH GRAFTON NSW
The phone arrived today & is now fully functional . We thank you for your good service & will be in touch when we need a topup.
Best wishes Pam & Nigel King - Tasmania
Just received the SIM card an hour ago, I have inserted it and all is good, the lock must have been on the SIM card
Thanks for your help
Regards Mick (Ballan Victoria)
Amazing,,,got the phone thank you. (in 24 hours)
Cheers, Kev.(Patterson Lakes Melbourne Vic)
Thank you very much for sending the phone fast and giving a wonderful service. I'll recommond this product to my friends when and where oppertunity arises.
Regards, Prasanna Jayasekara-Qld
Phone arrived this morning. Thanks for your great service.
Rob Gray - Broome WA
Thanks again for your professional assistance (well I just call it, patience!!!), Rodger is like a kid with a new toy...
will try and put something together for your fantastic website. Have been able to navigate everywhere from your website, I did not need to get a uni degree and navman!!!!!
Jennie and Rodger (York WA)