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Product Description
Action required for Iridium 9555,9575 & GO! 9560
Is your device running the latest firmware version?
Firmware upgrades Current at May 2020
Iridium 9500, 9505 & 9505a are no longer supported for upgrades by Iridium
9555 model
Current firmware version: HT19002
On the phone view MENU>SET UP>PHONE INFORMATION
9575 Model
Current firmware version: HL19004
On the phone view MENU>SET UP>PHONE INFORMATION
GO! Model 9560
Current firmware version: 2.1.8
Click the left button on the GO! 5 times until Information is seen>Select>Next
Due to the various operating systems used by our clients we are not able to provide telephone support for this process.
ClientSAT is providing a discounted service to our customers who decide not to perform this update themselves.
As a service to our customers for $79.00 inc GST. ClientSAT will perform the update of the firmware and send the phone back to your postal address via Express Post Platinum.
If you are able to upgrade your phone's firmware that is fantastic, if not please purchase this upgrade and we will be in touch with return shipping details.
There is an extremely remote chance that the upgrade may fail as per Iridium’s warnings & disclaimer. If this should happen then the phone will be sent to the Iridium national repair center for a quote to repair.
Any such repair will be at your cost. We have not experienced this but I want you to know the full story with no nasty surprises. We have to take this precaution as we have no knowledge of the phone’s history & condition.
