Action required for Iridium 9555,9575 & GO! 9560

 

 

 

9555 model 
Current firmware version: HT19002
On the phone view MENU>SET UP>PHONE INFORMATION

9575 Model
Current firmware version: HL19004

On the phone view MENU>SET UP>PHONE INFORMATION 

GO! Model 9560
Current firmware version: 2.1.8 
Click the left button on the GO! 5 times until Information is seen>Select>Next 

 

Due to the various operating systems used by our clients we are not able to provide telephone support for this process.

ClientSAT is providing a discounted service to our customers who decide not to perform this update themselves.  

As a service to our customers for $79.00 inc GST. ClientSAT will perform the update of the firmware and send the phone back to your postal address via Express Post Platinum.


If you are able to upgrade your phone's firmware that is fantastic, if not please purchase this upgrade and we will be in touch with return shipping details.

 

There is an extremely remote chance that the upgrade may fail as per Iridium’s warnings & disclaimer. If this should happen then the phone will be sent to the Iridium national repair center for a quote to repair.
Any such repair will be at your cost. We have not experienced this but I want you to know the full story with no nasty surprises. We have to take this precaution as we have no knowledge of the phone’s history & condition.