ClientSAT recommends using the latest firmware versions.
As at May 2020, firmware updates are now available for:
- Iridium 9555
- Iridium 9575 Extreme
- Iridium GO! 9560
The following are no longer supported for upgrades by Iridium:
- Iridium 9500
- Iridium 9505
- Iridium 9505a
Need help with firmware upgrades? Contact us here.
Iridium GO!
To display your firmware version, click the left button on the GO! 5 times until Information is seen > Select > Next > Your current Firmware version will be displayed
Iridium GO! SMS date error - Published September 2021
Iridium GO! devices have been incorrectly date stamping SMS/ Text messages (currently dating them 2014 not 2021)
This can result in messages being displayed in an incorrect order or possibly not seen. Location & track SMS messages are also displaying a 2014 date.
Iridium have provided a draft candidate release of the GO 2.1.22 device firmware to solve this problem. Testing to date shows that this firmware resolves the issue.
Normal internet will be required for this as it is a large file not suitable to be downloaded over the Iridium GO! satellite connection.
Version 2.1.22 is not currently available from the Iridium website.
The GO! 2.1.22 device firmware is available from this page https://www.clientsat.com.au/iridium-go-firmware-upgrades-9560/
If you would like free tracking for your Iridium GO! please visit this https://www.clientsat.com.au/free-tracking-go/
Published 2020
Is your device running the latest firmware version? Version 2.1.8
Download Iridium GO! Upgrade Tool and Release Note from Iridium here
Iridium GO! - current app versions
iOS V1.6.21 (Released April 2020)
Android V1.6.10 (Released April 2020)
Iridium Mail & Web- - current app versions
iOS V3.0.3 (Released February 2020)
This supports text-based web browsing with the device. This also supports transmission of PDF attachments.
Iridium 9555
Is your device running the latest firmware version? Current version: (HT19002) April 2020 released
On the phone view MENU>SET UP>PHONE INFORMATION
This upgrade includes the following updates:
- Leveraged enhancements offered by the Iridium NEXT constellation to improve network connectivity and improve reception of transceiver ring notifications from the core network.
- Resolved an issue wherein when the user attempted to enter the SMS menu when the outbox on the SIM was full the handset would reboot.
- Fixed an issue preventing display of predictive help content.
- Corrected an issue preventing display of firmware version in French.
- Updated Iridium branding content in Upgrade Tool.
Download Iridium 9555 Upgrade Tool and Release Note from Iridium here. (HT19002)
Iridium 9575 Extreme
Is your device running the latest firmware version? Current version: (HL19004) April 2020 released
On the phone view MENU > SET UP > PHONE INFORMATION
This upgrade includes the following updates:
- Leveraged enhancements offered by the Iridium NEXT constellation to improve network connectivity and improve reception of transceiver ring notifications from the core network.
- Updated the Iridium branding content in Upgrade Tool with new graphics
- Fixed an issue preventing display of predictive help content.
- Corrected an issue preventing display of firmware version in French.
- Download Iridium Extreme Upgrade Tool and Release Note from Iridium here (HL19004)
ClientSAT will perform the upgrade for you for just $79 including reverse shipping to you. Visit the link below for details.
https://www.clientsat.com.au/important-firmware-upgrade-fo…/
WARNING!
Read the Iridium release notes that will be in the download folder before attempting an upgrade.
All firmware upgrades, tools and instructions have been designed, produced and provided by Iridium Communications, Inc. By performing a firmware upgrade, you will assume all and any risk. Your equipment may be damaged or bricked and repair may be required. ClientSAT shall not be responsible for any damage to your equipment and/or costs of repair/replacement as a result of firmware upgrades.
If your date is incorrect on your 9575 or 9555 please follow this procedure -
To update your Iridium 9555 or Iridium Extreme® satellite phone follow these steps:
1. Dial *#99#2014051114235500#
2. Press the green “send” key.
3. Turn your phone off and then turn it back on.